About Us
Protecting Futures
At Groves Insurance Group, we have over 20 years of combined insurance experience helping clients prepare for their future. We offer no-cost consultations and enjoy helping our clients learn how insurance can work for them. Ask us about our free Retirement Planning & Assessment services, Life Insurance options, Health, Dental, Vision, Cancer, Medicare Supplement, Medicare Advantage & Prescription Drug Plans, Long-Term Care, as well as Traditional IRAs, Roth IRAs and Annuity options. We have access to numerous insurance carriers and products so we can build a customized plan just for you.
Assessing Need
By performing a needs analysis with our clients we are able to identify and address specific needs and concerns and find solutions that actually work. Our portfolio of clients spans across all demographics and we encourage anyone with questions to contact us.
Creating Solutions
When it comes to questions about retirement, we all have some degree of uncertainty. Whether it be Medicare plans, retirement income options, life insurance, social security maximization or just trying to paint a financial picture of what retirement actually looks like, we can help. Our team is the best at putting together strategies, running illustrations, and creating solutions that will work for you.
Building Relationships
Building relationships with our clients is key. We treat every client as an individual and aim to build long-lasting trust and confidence by always providing the best information and excellent customer service. We want to exceed our client's expectations and become a resource they feel comfortable reaching out to as their needs change well into the future.
Following Up
We care about our clients and want to make sure that the plans and products they have chosen are continually working for them. We are invested in their success and we believe following up is a necessity to providing the best overall client experience.
Our Team
Jeff Groves, CEO & President
Jeff is the founder of Groves Insurance Group, Inc. and has an extensive business management background. With a bachelor's degree in Business Administration and over 20 years of management experience, he brings with him a level of expertise that helps our clients maneuver the complexities of the insurance industry helping them to make well-informed, highly educated decisions that address each of their individual needs.
Alysia Greaney, CFO
Alysia has been an accounting consultant and corporate controller for the past 15 years. She is responsible for the management and supervision of all areas of accounting including process improvements and operational efficiencies. She works directly with our agents and carriers bringing everything together and ensuring that we have systems in place that will help our company grow and succeed within the insurance industry for years to come.
Alisa Dibble, Director of Operations
Alisa brings years of customer service and organizational management experience to the team as our Director of Operations. She understands that clients are the most important part of our business and her role includes making sure that our agents have the most up-to-date product training, resources and support available to ensure the best possible experience for each of our clients.
Cathy Nichols, RN, Quality Management Nurse Associate
Cathy comes to Groves Insurance Group, Inc. with over forty years of nursing experience. Her role is to collaborate with our agents to ensure that the policies we offer each of our clients are always qualitative and meet their expectations. She is also responsible for supporting our clients through the claims process if and when they may need help. Her years of experience and unique perspective make her an asset to both our agents and our clients guaranteeing the best overall health insurance outcomes.
Dylan Groves, Social Media Coordinator
Dylan is responsible for ensuring our ability to communicate with clients through our social media channels. In an online environment, it is crucial to have the ability to deliver important product updates and service changes to our clients using a vast variety of networks. As a Marketing major, he is excited to take on this challenge, working with our team to deliver the most up-to-date information to our clients through one of the most convenient means.
Karly Woodside, Executive Coordinator
Karly works directly with our senior executives, supporting our team with a wide range of administrative tasks. She is an integral part to ensuring that our daily operations run efficiently so we can provide the best service to our clients.
Kayla Colvin, West Coast Regional Manager & Licensed Agent
Kayla is located in Portland, Oregon, and is part of the West Coast team. Before pursuing a career in the insurance industry, Kayla worked in the corporate, education, and health sectors where she developed a well-rounded perspective that helps her relate to clients. Her devotion is unparalleled and she is enthusiastic about helping clients find the right insurance products that provide both safety and security for their financial and health insurance needs.
Charmaine Howlett, Southwest Regional Manager & Licensed Agent
Charmaine joined Groves Insurance Group in 2023 as the Southwest Regional Manager. She is focused on navigating the health insurance landscape and finding ways to make it less overwhelming for our clients. Charmaine's interest lies in Medicare Supplement Insurance, Medicare Advantage & Prescription Drug Plans. Her knowledge in this area takes the stress out of the enrollment process and helps our clients feel confident that they are making the best decisions when it comes to their health care options.
Matt Hockenhull, Licensed Agent
As a licensed agent, Matt excels at helping clients find the right insurance coverage for their specific needs. With years of management experience, he has learned the importance of listening to his clients so that the strategy he recommends is truly customized for them. Matt specializes in life insurance and providing annuity options from some of the top-rated carriers in the nation. He is committed to providing peace of mind to everyone he works with.